Covid 19 Protocols

COVID-19 update  


Our online ReStore will continue to be available to you anytime at Please note that public donations drop offs and pickup services are being scheduled between the hours of 9:30am – 4:30pm.  

Please see below for more information on our ReStore services. We will be sure to update you with any changes in the future. Click here for more information on our COVID-19 response.

– Habitat for Humanity Greater Ottawa ReStore Staff 


Can I pick up my online purchase curbside?

Yes! You can schedule a pickup date and time during checkout, at both of our locations.  When you arrive at the ReStore for your pickup:

-Proceed to the loading dock/receiving area at the rear of our store locations.  Please note we can only serve one customer at a time for pick-up. 

-Ring the buzzer to let our staff know you have arrived. 

-Produce your email verification code as proof of purchase.

-Please help our staff maintain physical distancing.  Please wear your mask when interacting with staff during the pick-up process.